B1f1 Privacy Policy
Information We Collect
We collect various types of information to provide you with the best possible service, including:
- Account Information: Your name, email address, phone number, and registration details provided when creating an account.
- Device & Browser Information: Technical data such as device type, operating system, browser type, IP address, and approximate location.
- Payment Information: Transaction details and payment methods in MYR that you use on our platform.
- Cookies & Tracking: Usage data collected to enhance the user experience, including cookies and similar technologies.
- Usage Data: Activity logs, usage duration, and your interactions within the platform, collected to help us improve our service quality.
How We Use Your Information
The information we collect is used to:
- Set up and manage user accounts efficiently.
- Process financial transactions securely and accurately.
- Strengthen platform security and prevent fraudulent activity.
- Personalise the user experience and display relevant offers or promotions.
- Comply with applicable laws and regulations in Malaysia.
Cookies & Tracking Technologies
We use cookies to store your preferences and session information. These cookies help us monitor platform performance and usage, while ensuring a smooth and consistent experience for all users.
You can manage your cookie preferences through your browser, but please note that disabling cookies may affect certain platform features.
Data Storage & Security
All data is stored securely using multiple layers of protection, including SSL encryption and data storage that meets our own security standards.
We only retain your information for as long as necessary for the purposes it was collected, or as required by law.
Sharing Information with Third Parties
We will not sell or share your personal information with third parties without your consent, except where necessary for platform operations — such as payment providers, regulatory authorities, or when required by law.
User Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any information that is inaccurate or incomplete.
- Deletion: Under certain circumstances, you may request the deletion of your personal data in accordance with applicable laws.
To exercise any of these rights, please reach out to our customer support team at [email protected].
Changes to the Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page and take effect immediately upon publication. We encourage users to check this page regularly for the latest updates.
Data Security & Support
We are committed to providing a safe environment for all users. If you have any questions about our privacy policy or data protection practices, please contact our support team at [email protected].